Directions
From the South: I-95 North to exit 89 (Lewistown Road). At the top of the exit ramp, turn left onto Lewistown Road. Turn right at the second stop light onto North Lakeridge Parkway. Turn right onto Northlake Park Drive. The Pavilion at Richmond Harley Davidson is ¼ mile ahead.
From the North: I-95 South to exit 89 (Lewistown Road). At the top of the exit ramp, turn right onto Lewistown Road. Turn right at the next stop light onto North Lakeridge Parkway. Turn right onto Northlake Park Drive. The Pavilion at Richmond Harley Davidson is ¼ mile ahead.
Ticketing & Seating
Where should I park?
The Pavilion at Richmond Harley Davidson does not offer on-site parking. We recommend arriving early and utilizing street side parking on Harley Club Drive, Sunshade Lane and North Lakeridge Parkway. Additional parking is available at General RV. Parking is FREE for all shows.
Handicap parking is available at Richmond Harley Davidson.
How can I purchase Tickets?
Tickets may be purchased through our secure online ticketing site Tickets to Buy or via charge by phone 804-794-6700. On show days, you can purchase tickets at the Box Office at the gate of the Pavilion at Richmond Harley Davidson.
What about PIT Tickets? (Reserved Tickets)
The venue PIT area is located directly in front of the stage. Shows will be labeled PIT STANDING (no chairs) or SEATED PIT (Chairs will be included with your ticket purchase). PIT tickets are considered reserved tickets, requiring all patrons to have a ticket.
General Admission Tickets?
General admission tickets are not assigned or reserved and will be open on a first-come, first-served basis. Lawn chairs and blankets are only allowed in the General Admission section.
What is your Ticket Return Policy?
Refunds are issued only if a show is canceled or rescheduled. During a rescheduled show, ticketholders will have 30 days to request a refund. Refunds may be obtained by contacting Tickets to Buy.
Can I bring my kids to a show? Do they need a ticket?
Children 10 and under are not required to have a ticket to the Pavilion at Richmond Harley Davidson shows as long as their parent has a general admission ticket. Reserved seating area requiring all patrons to have a ticket.
What is your ADA seating policy?
The Pavilion at Richmond Harley Davidson is accessible to handicapped patrons.
What is your Re-Entry Policy?
Re-entry is not permitted at the Pavilion at Richmond Harley Davidson. If you do leave at any point in the evening, you will NOT be allowed back in without a new ticket.
Cameras and Recording
Due to artist contracts restricting audio or video recording/photography, NO camera or recording devices will be allowed in the venue, to include IPads.
Lost & Found
If you lose an item while you are at an event, you can visit the front gate to see if it has been turned in or call (804) 839-5180.
Venue Gate Times
Gates at the Pavilion at Richmond Harley Davidson will open one hour before show time
Prohibited Items (Strictly Enforced)
• Weapons of any kind, the venue will not secure weapons and will take no responsibility for any weapons left in vehicles
• Alcohol
• Illegal drugs/substances
• Fireworks
• Laser Pens
• Animals (except service animals assisting individuals with disabilities)
• Glass containers
• Outside food or drinks
• Coolers
• Large or oversized bags/backpacks
Security & Security Procedures
Security
Local law enforcement, RMC security, and volunteers are located throughout the venue to ensure a safe and secure environment.
Security Procedures
All patrons will be required to pass through a security check prior to entering the Pavilion at Richmond Harley Davidson, this procedure will consist of a security wanding by RMC.
All bags are subject to inspection.
Smoking
Smoking/Vaping is not permitted in the PIT standing/seating area.
While we do not restrict smoking/vaping within the General Admission area of the venue, if guests around you are complaining we will ask you to smoke in designated areas in the Primis Courtyard. We appreciate your cooperation.
Tailgating
No tailgating allowed
Vending
• The Pavilion at Richmond Harley Davidson has a variety of food vendors located in the Primis Courtyard.
• We also offer beer, spirits, and wine for patrons 21 and older. A ID check and wristband is required to purchase drink tickets for alcohol.
• An ATM will be located at the front gate.
Weather
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media page.