Ticketing & Seating

The Pavilion at Richmond Harley Davidson does not offer on-site parking.  We recommend arriving early and utilizing street side parking on Harley Club Drive, Sunshade Land and North Lakeridge Parkway.  Additional parking is available at General RV. Parking is FREE for all shows.

Handicap parking is available at Richmond Harley Davidson.

Tickets may be purchased through our secure online ticketing site Tickets to Buy or via charge by phone 804-794-6700. On show days, you can purchase tickets at the Box Office at the gate of the Pavilion at Richmond Harley Davidson.

The venue PIT area is located directly in front of the stage.  Shows will be labeled PIT STANDING (no chairs) or SEATED PIT (Chairs will be included with your ticket purchase). PIT tickets are considered reserved tickets, requiring all patrons to have a ticket.

General admission tickets are not assigned or reserved and will be open on a first-come, first-served basis.  Lawn chairs and blankets are only allowed in the General Admission section.

Refunds are issued only if a show is canceled or rescheduled.  During a rescheduled show, ticketholders will have 30 days to request a refund.  Refunds may be obtained by contacting Tickets to Buy.

Children 3 and under are not required to have a ticket to the Pavilion at Richmond Harley Davidson shows as long as their parent has a general admission ticket.  Reserved seating area requiring all patrons to have a ticket.

The Pavilion at Richmond Harley Davidson is accessible to handicapped patrons.

Re-entry is not permitted at the Pavilion at Richmond Harley Davidson. If you do leave at any point in the evening, you will NOT be allowed back in without a new ticket.


Cameras and Recording

Due to artist contracts restricting audio or video recording/photography, NO camera or recording devices will be allowed in the venue, to include IPads.


Lost & Found

If you lose an item while you are at an event, you can visit the front gate to see if it has been turned in or call (804) 839-5180.


Venue Gate Times

Gates at the Pavilion at Richmond Harley Davidson will open one hour before show time


Prohibited Items (Strictly Enforced)

• Weapons of any kind, the venue will not secure weapons and will take no responsibility for any weapons left in vehicles
• Alcohol
• Illegal drugs/substances
• Fireworks
• Laser Pens
• Animals (except service animals assisting individuals with disabilities)
• Glass containers
• Outside food or drinks
• Coolers
• Large or oversized bags/backpacks


Security & Security Procedures

Local law enforcement, RMC security, and volunteers are located throughout the venue to ensure a safe and secure environment.

All patrons will be required to pass through a security check prior to entering the Pavilion at Richmond Harley Davidson, this procedure will consist of a security wanding by RMC.

All bags are subject to inspection.



Smoking/Vaping is not permitted in the PIT standing/seating area.
While we do not restrict smoking/vaping within the General Admission area of the venue, if guests around you are complaining we will ask you to smoke in designated areas in the Sona Bank Courtyard. We appreciate your cooperation.



No tailgating allowed



• The Pavilion at Richmond Harley Davidson has a variety of food vendors located in the Sona Bank Courtyard.
• We also offer beer, spirits, and wine for patrons 21 and older. A ID check and wristband is required to purchase drink tickets for alcohol.
• An ATM will be located at the front gate.
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media page.